I ordered a bike ($***.**)sears never delivered it for weeks and when i called they can...

GetHuman-niceleon's customer service issue with Sears Delivery from October 2018

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The issue in GetHuman-niceleon's own words
I ordered a bike ($***.**)sears never delivered it for weeks and when i called they canceled the order because they (sears) put in a wrong number. they told me they would correct this and take the amount of money off my credit card . that never happened . sears agent told me if i still wanted this bike i would have to re order it and put it on my credit card again he told me the *nd bike would be delivered oct ** **** never happened on oct.** * bikes were delivered. can anyone there straighten this problem out .
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Sears Delivery

Customer service issue
Reported by GetHuman-niceleon
Oct 20th, 2018 - 3 mons ago
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Seen by 4 customers so far
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GetHuman-niceleon started working on this issue
Oct 20th, 2018 1:26pm