A new stove was purchased and I was told delivery would be Weds, September **, **** bet...

GetHuman1163231's customer service issue with Sears Delivery from September 2018

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The issue in GetHuman1163231's own words
A new stove was purchased and I was told delivery would be Weds, September **, **** between *:** and *:** pm. Around *:** pm I called and was told the warehouse was closed and they couldn't tell me where my stove was.**When I confirmed the delivery address they told me it was Schenectady NY. I live in Scotia, NY which is in Schenectady County and across the river from Scotia. I checked and there is a residence in Schenectady with the same Street address.**So, I called back the next day, September **th and was told it would take ** hours to reschedule and give me a new date. I called back again on Friday, Monday and again today Tuesday September **th, **** and was told he was updating the address and the warehouse would call me. He was updating the address because my record again said Schenectady. I don't expect a call and the people in Schenectady will probably get a *nd stove.
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Sears Delivery

Customer service issue
Reported by GetHuman1163231
Sep 18th, 2018 - 6 mons ago
I have an issue with Sears Delivery too
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GetHuman1163231 started working on this issue
Sep 18th, 2018 10:51pm