A new stove was purchased and I was told delivery would be Weds, September **, **** bet...

GetHuman1163231's customer service issue with Sears Delivery from September 2018

2 views
 | 
163 similar
 | 
0 following
Help with my Sears Delivery issue
First: share to improve GetHuman1163231's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1163231 to get a Sears Delivery rep on the line!
Always use the GetHuman Phone tocall Sears Delivery. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1163231 may need:
Who made the purchase and Tracking number
The issue in GetHuman1163231's own words
A new stove was purchased and I was told delivery would be Weds, September **, **** between *:** and *:** pm. Around *:** pm I called and was told the warehouse was closed and they couldn't tell me where my stove was.**When I confirmed the delivery address they told me it was Schenectady NY. I live in Scotia, NY which is in Schenectady County and across the river from Scotia. I checked and there is a residence in Schenectady with the same Street address.**So, I called back the next day, September **th and was told it would take ** hours to reschedule and give me a new date. I called back again on Friday, Monday and again today Tuesday September **th, **** and was told he was updating the address and the warehouse would call me. He was updating the address because my record again said Schenectady. I don't expect a call and the people in Schenectady will probably get a *nd stove.
GetHuman1163231 did not yet indicate what Sears Delivery should do to make this right.
I have an issue with Sears Delivery too
How GetHuman1163231 fixed the problem
We are waiting for GetHuman1163231 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sears Delivery's attention and get better help faster. Tap below to get started.
Having Sears Delivery issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sears Delivery email you?
This email address isn't valid
Follow this issue
See how GetHuman1163231 fixes it.
This email address isn't valid

Sears Delivery

Customer service issue
Reported by GetHuman1163231
Sep 18th, 2018 - 6 mons ago
I have an issue with Sears Delivery too
Not resolved
Seen by 2 customers so far
Similar issue to 163 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1163231 started working on this issue
Sep 18th, 2018 10:51pm