Received a letter today notifying me my Sears credit card is no longer valid and I shou...

GetHuman-nplunket's customer service issue with Sears Credit Card from December 2019

Help with my Sears Credit Card issue
First: share to improve GetHuman-nplunket's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nplunket may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman-nplunket's own words
Received a letter today notifying me my Sears credit card is no longer valid and I should have received a “Shop Your Way Mastercard.” I gave not received said card and am concerned it has fallen in someone else’s hands. Can you help me, please.

GetHuman-nplunket did not yet indicate what Sears Credit Card should do to make this right.

How GetHuman-nplunket fixed the problem

We are waiting for GetHuman-nplunket to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sears Credit Card's attention and get better help faster. Tap below to get started.
Having Sears Credit Card issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sears Credit Card

Customer service issue
Reported by GetHuman-nplunket
Dec 31st, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 254 others
0 customers following this

Timeline

GetHuman-nplunket started working on this issue
Dec 31st, 2019 10:04pm
GetHuman-nplunket indicated the issue is not fixed yet.
Jan 1st, 2020 7:31pm
GetHuman-nplunket indicated the issue is not fixed yet.
Jan 1st, 2020 7:32pm
GetHuman-nplunket indicated the issue is not fixed yet.
Jan 2nd, 2020 8:20pm