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The issue in GetHuman-mandej's own words
I purchased a Kenmore water softner model ***.****** about three years ago. I have a problem with the salt building up around the sides of the brim tank and want to know how I can remove it? Was told by your reps a year ago to put hot water in the tank to soften up the salt. I can do this but wanted to know what steps I need to follow before I remove the salt and put in the hot water. And what to do after I get the salt out? Can you tell me a few steps like do I need to do a regen of the system after putting in new salt?
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