GetHuman858959's customer service issue with Sears Appliance Services from July 2018
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Help with my Sears Appliance Services issue
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The issue in GetHuman858959's own words
Get my refrigerator fixed ... On ***** we had repair come to work on our GE refrigerator. He order parts and then came back on ***** , but couldn't fix it. We had another repair man come out on *****. We spent ***.** total on parts and labor and our refrigerator couldn't be fixed. The first repair man said it could be fixed, but the second repair man said the compressor was blown. Why didn't the first repair know that? The second repair man removed the parts we had purchased. He said we would get back all our money except **.** for the first service call. Our credit should have been ***.** dollars, but we only received ***.** back on our Sears card. Sears still owes us ***.** dollars. My name is Ronald Lee, address is **** Quail Run Dr., Jax. ,Fl. *****, cell phone ***-***-****. The first service order number is ******** and the last service order number is ********. This has been very upsetting. We want the rest of our money back.
I paid ***.** to get frig fixed and it wasn't fixed and I didn't get all of the money back that I was supposed to be refunede.
I want ***.** credited to my Sears card.
We trusted the repair man and were lead to believe he could fix our refrigerator, when he couldn't.
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