RE: **-SCCL*P**LH-* Air Conditioner Unit**Residence: **** Round Top Lane-Burke, VA...

GetHuman771764's customer service issue with Sears Appliance Services from June 2018

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The issue in GetHuman771764's own words
RE: **-SCCL*P**LH-* Air Conditioner Unit**Residence: **** Round Top Lane-Burke, VA *******Contact *: *** ***-******I spoke to a Home Warranty Representative on Saturday, June *. He said that the Air Conditioning Unit for my home has been approved for Replacement. **He quoted me a price of $ *,***.**-citing that this cost reflected "non-covered charges"**He also said something about a "claim credit" of $***.**.**Questions follow:***)*What are "non-covered charges" ?***)*What is "claim credit" of $***.** ?***)*Generally speaking, how much does a new AC Unit cost?-And am I really realizing any financial benefits*savings by being on your Home Warranty Plan????***I would really appreciate a prompt reply to my questions, as I must make a decision quickly.**Thank you,
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Sears Appliance Services

Customer service issue
Reported by GetHuman771764
Jun 11th, 2018 - 9 mons ago
I have an issue with Sears Appliance Services too
Fixed
Seen by 5 customers so far
Similar issue to 120 others
0 customers following this
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Timeline
GetHuman771764 started working on this issue
Jun 11th, 2018 3:17pm
GetHuman771764 indicated the issue is not fixed yet.
Jun 11th, 2018 3:18pm
GetHuman771764 indicated the issue is not fixed yet.
Jun 14th, 2018 4:31pm
GetHuman771764 indicated the issue is not fixed yet.
Jun 14th, 2018 4:33pm