where to load driver for seagate external hard?

GetHuman-sametii's Technical support issue with Seagate.com from August 2019

Help with my Seagate.com issue
The issue in GetHuman-sametii's own words
i have seagate external hard wwn:****c******b***e,**when i plug to lenovo laptop, or it do not connect or is horning. where to load its driver*etc**thank you*** * **** *from iran
i think must be something in middle, for example, when you install samsung driver for android mobile, you must do debugging in application menu and for apple iphone after installing its software, you must sync....so what do i do for seagate external hard, where is its software*driver and sync option?
i need one driver and one syn*debug*etc option.
i have to.... most things are incomplete and hurtable.
i installed intel usb * driver.exe, but laptop say it need to boost. how to boost?
How GetHuman-sametii fixed the problem
as microsoft had mentioned for keyboard problem,so i went to device manager*disk drive*main disk*update* let me pick from*select disk drive*restart....seems it got better.**but say your self to seagate company to build something for recognizing of this external hard.*thank you
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Seagate.com

Technical support issue
Reported by GetHuman-sametii
Aug 5th, 2019 - 3 years ago
Fixed
GetHuman-sametii shared how to fix
Seen by 15 customers so far
Similar issue to 62 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-sametii started working on this issue
Aug 5th, 2019 12:58pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 5th, 2019 12:58pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 5th, 2019 12:59pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 5th, 2019 12:59pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 5th, 2019 1:08pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 5th, 2019 1:09pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 7th, 2019 5:15pm
GetHuman-sametii indicated the issue is not fixed yet.
Aug 7th, 2019 5:21pm
GetHuman-sametii confirmed the issue is fixed. Hooray!
Aug 8th, 2019 1:34pm

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