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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-pbalaban's own words
Good morning. Just thought you might like to retrain Orlando Sea World employee Cheyenne from the Shoppes at Waterfront. My children were trying to purchase a gift for me yesterday and Cheyenne was 'too busy' chatting with her friend and not attending to them. Then when they politely asked if she could wrap the item in tissue to insure its protection, she actually ROLLED HER EYES!!!! Is this what Sea World wants in an employee? I have been very ill and they wanted to make me happy with a gift, but I am outraged that they were SO DISRESPECTED! Perhaps Miss Cheyenne doesn't really want or need to be working at Sea World? She needs a wake up call. She is lucky to have a job. I am a Senior Customer Service Executive in Insurance Benefits and I would have fired her on the spot. She is bad for your business.
GetHuman-pbalaban did not yet indicate what Sea World should do to make this right.
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