This is the second time I have canceled my subscription and while still being charged...

GetHuman-nrulon's customer service issue with Scribd from May 2019

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The issue in GetHuman-nrulon's own words
This is the second time I have canceled my subscription and while still being charged. I had no idea Scribd had been charging my account for the last several months until I just caught a charge on my account on the **th. I don’t use this service. I disconnected it days after I got it, afterwards it’s did NOT discontinue, but still charged my account. A few months later I caught it, got a full refund, and canceled it with customer support. NOW I’m still seeing charges months later and I have no idea how much money Scribd has wrongfully taken from me, but I want all of my money back and to be permanently discontinued from this service.
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Customer service issue
Reported by GetHuman-nrulon
May 22nd, 2019 - a mon ago
I have an issue with Scribd too
Not resolved
Seen by 9 customers so far
Similar issue to 204 others
0 customers following this
Timeline
GetHuman-nrulon started working on this issue
May 22nd 2:44pm
GetHuman-nrulon indicated the issue is not fixed yet.
May 22nd 6:55pm