I have been billed $*.** every month for a long time (just realized upon reviewing stat...

GetHuman-leontsai's customer service issue with Scribd from February 2019

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The issue in GetHuman-leontsai's own words
I have been billed $*.** every month for a long time (just realized upon reviewing statements) but was never offered a premium membership (every time I login, it says I do not have premium service). *I want to cancel the membership. Please stop charging my credit card. I have tried to contact you through phone but could not reach a live person.*Please help to stop charging my account. Thank you.
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Scribd

Customer service issue
Reported by GetHuman-leontsai
Feb 7th, 2019 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-leontsai started working on this issue
Feb 7th 8:43pm