I was signing up for a free trial subscription to scribd and when I checked the card I...

GetHuman-tiffyspi's customer service issue with Scribd from November 2018

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The issue in GetHuman-tiffyspi's own words
I was signing up for a free trial subscription to scribd and when I checked the card I used I was charged *.**. It never told me I would not be able to do the free trial, never asked if I was sure I wanted to purchase the subscription, just automatically went through. I put a ticket in * days ago and still haven't heard back from them. I'm trying to get the *.** refunded, I have not used it since the purchase went through.
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Customer service issue
Reported by GetHuman-tiffyspi
Nov 24th, 2018 - 3 mons ago
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GetHuman-tiffyspi started working on this issue
Nov 24th, 2018 3:15am