Order No ******** of ** Nov *****Pack of * Fitness Trackers ref ********Purchased as a...

GetHuman1838806's customer service issue with Scotts of Stow from December 2018

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The issue in GetHuman1838806's own words
Order No ******** of ** Nov *****Pack of * Fitness Trackers ref ********Purchased as a Christmas present and hence not opened immediately.*At Christmas found one of the two to be faulty, doing all the setup things correctly but then not registering movements. Listening to the rattle of the good one when moving it, found no similar behaviour in the bad one.*Please allow me to return the complete pack of two for a refund despite the *** days delay.*Potential problem with refunding to the credit card - it has since been terminated and replaced due to attempted fraudulent use being detected - please advise on potential alternatives ways of refunding.*Purchase was by my wife Pamela Y Hunt, I am writing this on her behalf.

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Scotts of Stow

Customer service issue
Reported by GetHuman1838806
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 19 others
0 customers following this

Timeline

GetHuman1838806 started working on this issue
Dec 27th, 2018 10:00am

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