I bought ** bags of Scotts triple shred mulch in the RED color.*The color of the brick...

GetHuman4880486's customer service issue with Scotts Miracle Gro from May 2020

Help with my Scotts Miracle Gro issue
The issue in GetHuman4880486's own words
I bought ** bags of Scotts triple shred mulch in the RED color.*The color of the brick on my house is a orange salmon color and I buy the red mulch every year to enhance the landscaping and match the color of the brick.**I started opening the bags yesterday and putting it on the beds and I had about * bags of the bright red color and the rest are brown and do not match "at all" I am very disappointed in the product and color that I received even though it was all purchased at the same time and the bags are all Scotts and they are all marked red mulch.**I can send pictures of my beds with the two colors of mulch to prove what I purchased and what was in the bags. I also still have all the empty bags.**I purchase the ** bags from Lowes and would like a refund on the money that was spent on the mulch.*If you let me know how to attach pictures I can send them to you.

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Scotts Miracle Gro

Customer service issue
Reported by GetHuman4880486
May 28th, 2020 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 74 others
0 customers following this
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Timeline

GetHuman4880486 started working on this issue
May 28th, 2020 1:06pm
GetHuman4880486 confirmed the issue is fixed. Hooray!
May 28th, 2020 6:43pm