How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Scotts Miracle Gro phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 2-4.
Here is how our research team describes the way the Scotts Miracle Gro phone system greets you: For a medical emergency, press 1. For product support, press 2. For questions about your order, press 3. For lawn subscriptions, press 4.
Below are some clips we've found from Scotts Miracle Gro's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Scotts consumer support line.
All calls are recorded for quality assurance purposes.
If you are calling in regards to a medical emergency, press one.
For product support, press two. For questions regarding your Scott's order, press three."
Excerpt from a call with Scotts Miracle Gro
Friday, March 1, 2024 7:32 PM
They may ask you to enter information with the dial pad
"Thank you for calling the Scotts consumer support line.
All calls are recorded for quality assurance purposes.
If you are calling in regards to a medical emergency, press one.
For product support, press two. For questions regarding your Scott's please enter your five digit postal code followed by the pound sign."
Excerpt from a call with Scotts Miracle Gro
Wednesday, March 27, 2024 8:02 PM
The first phone menu
"Thank you for calling the Scotts consumer support line.
All calls are recorded for quality assurance purposes.
If you are calling in regards to a medical emergency, press one.
For product support, press two.
For questions regarding your Scott order, press three.
For questions about your lawn subscription, press four."
Excerpt from a call with Scotts Miracle Gro
Monday, April 1, 2024 10:52 PM
What are the hours and when should I call?
Scotts Miracle Gro operates the call center for this 888-270-3714 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 79 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scotts Miracle Gro phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scotts Miracle Gro staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Scotts Miracle Gro is Sunday.The most busy day to call is Monday, which averages 450% more phone calls by comparison.Again, this is based on a sample of 79 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Scotts Miracle Gro is Thursday.
Why call this Scotts Miracle Gro number?
Below is a sample of recent calls to Scotts Miracle Gro, and their purpose. Are any of these similar to the reason you are trying to call?
Concerns about lawn care: "I have wildlife where I live, and I'm concerned about my bunnies if I put lawn fertilizer on the lawn."
- From a call lasting 5m 31s , Apr 1, 2024 10:52 PM
Product not killing weeds: "I applied your product for southern lawns but it has not killed my weeds."
- From a call lasting 19m 13s , Mar 27, 2024 8:02 PM
Fertilizer recommendation: "Is Scott's Bonus S good for my Saint Augustine grass?"
- From a call lasting 4m 17s , Mar 1, 2024 7:32 PM
More Ways to Contact Scotts Miracle Gro Customer Service
There are of course other ways to contact Scotts Miracle Gro customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Scotts Miracle Gro provides this option.
Conclusion and closing notes
This is Scotts Miracle Gro's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scotts Miracle Gro agent. This phone number is Scotts Miracle Gro's best phone number because 384 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-270-3714 include Where to buy, Complaint, Technical support, Returns, Repairs and other customer service issues. Rather than trying to call Scotts Miracle Gro first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Scotts Miracle Gro has 1 phone number. It's not always clear what is the best way to talk to Scotts Miracle Gro representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Scotts Miracle Gro. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scotts Miracle Gro. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.