I submittted a FIT meter reading in january**** my reference was FIT ******* but the C...
GetHuman-jools_le's customer service issue with Scottish Power from March 2021
Help with my Scottish Power issue
First: share to improve GetHuman-jools_le's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jools_le may need:
Account holder name, Account number, and Billing address
The issue in GetHuman-jools_le's own words
I submittted a FIT meter reading in january**** my reference was FIT ******* but the Change of Responsibility happened in July ****. The last payment I received was for reading submitted on **th Sept ****. I submitted a FIT meter reading on Jan *th, but it didnt resister my FIT number. I spoke on the phone to a William ! He said the account was closed down, so I had to send a photo of the meter reading , which was ****** and he said it would all go through Ok. BUT I didn't receive a payment . I have just tried to go in again to enter a reading but it still says my reference isn't valid. The meter reading is now ******.*Please look into this matter with some urgency.*Julie Leighton**Julie leighton
GetHuman-jools_le did not yet indicate what Scottish Power should do to make this right.
I have an issue with Scottish Power too
How GetHuman-jools_le fixed the problem
We are waiting for GetHuman-jools_le to fix the problem and share the solution with the rest of us customers.
Please help with my Scottish Power issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.