delay in restoring gas supply to OAPs

GetHuman1963457's customer service issue with Scottish Power from January 2019

6 views
 | 
559 similar
 | 
0 following
Help with my Scottish Power issue
How did GetHuman1963457 do it?
Waiting to hear how GetHuman1963457 fixed the problem to share with other customers.
The issue in GetHuman1963457's own words
get problem fixed ... Gas supply out because meter has failed. Scottish Power promised it would be fixed within four hours - ie by **.**. I have been trying to get an update from their call centre for the last hour... "high call volume" excuse repeatedly . I want to know when new meter will be installed.
I have wasted most of the day on this problem. No central heating, no gas fire, no gas hob
Getting here with a replacement meter this evening as propmised
Been with Scottish Power and their Nationalised predecessor for over ** years
I have an issue with Scottish Power too
How GetHuman1963457 fixed the problem
We are waiting for GetHuman1963457 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Scottish Power's attention and get better help faster. Tap below to get started.
Having Scottish Power issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Scottish Power email you?
This email address isn't valid
Follow this issue
See how GetHuman1963457 fixes it.
This email address isn't valid

Scottish Power

Gas supply
Customer service issue
Reported by GetHuman1963457
Jan 14th, 2019 - a mon ago
I have an issue with Scottish Power too
Fixed
Seen by 6 customers so far
Similar issue to 559 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman1963457 started working on this issue
Jan 14th 6:36pm
GetHuman1963457 indicated the issue is not fixed yet.
Jan 14th 6:38pm
GetHuman1963457 confirmed the issue is fixed. Hooray!
Jan 17th 6:46pm
GetHuman1963457 confirmed the issue is fixed. Hooray!
Jan 17th 8:39pm