hi. l am an ex customer with extra energy, but was about to change over to another sup...

GetHuman1929079's customer service issue with Scottish Power from January 2019

1 view
538 similar
0 following
Help with my Scottish Power issue
First: share to improve GetHuman1929079's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1929079's next move: call Scottish Power.
The best way to get your problem resolved is to tap the button below to start calling Scottish Power. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1929079 may need:
Account holder name, Account number, and Billing address
The issue in GetHuman1929079's own words
hi. l am an ex customer with extra energy, but was about to change over to another supplier just before they stopped trading. My account number was *******. *I was in a position of credit and was expecting my last bill to be paid and the credit put back into my bank account. The credit amounted to *** pounds. I have a printed balance sheet from ******** showing this credit balance.*I am aware you are now taking over Energy customers. How do I stand in relation to getting my money returned to me? I have been unsuccessful contacting Ofgem.*Thank you for your time.*David Degg
GetHuman1929079 did not yet indicate what Scottish Power should do to make this right.
I have an issue with Scottish Power too
How GetHuman1929079 fixed the problem
We are waiting for GetHuman1929079 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Scottish Power's attention and get better help faster. Tap below to get started.
Having Scottish Power issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Scottish Power email you?
This email address isn't valid
Follow this issue
See how GetHuman1929079 fixes it.
This email address isn't valid

Scottish Power

Customer service issue
Reported by GetHuman1929079
Jan 9th, 2019 - a mon ago
I have an issue with Scottish Power too
Not resolved
Seen by 1 customer so far
Similar issue to 538 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1929079 started working on this issue
Jan 9th 12:39pm