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The issue in GetHuman1866242's own words
I have been transferred to you from Extra Energy Asuggested payment of £** pcm was agreed in November. I have come to Benidorm Spain for * months and asked for all communication to be sent by e.mail to *****@***.com but have received no communications whatsoever also no money taken from my bank. I was on a chat line last week and was told all the details would be sent to me up to date nothing. Do you keep records of the chat details. My name is Anthony Allen ** Tilbrook drive Shrewsbury SY* *TT. What I do not want is for your company to take money from my account in large amounts. To say I am annoyed with your customer service would be an under stataement Do something now contact me on the e.mail address ASAP
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