I was mislead when told I was in a contract and we had an agreement to pay £** a month...

GetHuman1183903's customer service issue with Scottish Power from September 2018

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The issue in GetHuman1183903's own words
I was mislead when told I was in a contract and we had an agreement to pay £** a month because I couldn't not afford £** they was charging me they told me I only have to pay £** till **** in a contract and now I'm been told they told me wrong and now put my bill to &** apparently I'm devt now because of it although I'm augast when I rang about it I was in credit, the phone calls will be recited and this woman wants sacking and something needs to be done. I told I can't afford £** a month I'm a single parent to * children I don't work and this is not on I'm taking it further and I'm going to ombudsman
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Scottish Power

Customer service issue
Reported by GetHuman1183903
Sep 22nd, 2018 - 2 mons ago
I have an issue with Scottish Power too
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Seen by 1 customer so far
Similar issue to 186 others
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Timeline
GetHuman1183903 started working on this issue
Sep 22nd 5:00pm
GetHuman1183903 shared this issue with friends on Facebook
Sep 22nd 5:04pm