What happened to Toyota's Quality?

GetHuman1099990's customer service issue with Scion from September 2018

Help with my Scion issue
The issue in GetHuman1099990's own words
Get assistance from Scion*Toyota Customer Care ... I have a **** Scion xB thst I purchased new, and it has **,*** miles. The Pioneer radio touch screen has stopped working. Is there any help you can provide me with?
We have several Toyota*Scion products in my family and expected better.
Replacing the stereo.
I have been a Toyota customer since October***** (x*)!
Talked with Pioneer who routed me back to Toyota. This isn't fixed. The car has **,*** miles on it.
I have an issue with Scion too
How GetHuman1099990 fixed the problem
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Scion

Factory Stereo
Customer service issue
Reported by GetHuman1099990
Sep 5th, 2018 - 3 mons ago
I have an issue with Scion too
Fixed
Seen by 11 customers so far
Similar issue to 294 others
0 customers following this
Items needed
Where was the item purchased
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Timeline
GetHuman1099990 started working on this issue
Sep 5th 10:01pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:25pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:32pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:34pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:34pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:40pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:40pm
GetHuman1099990 indicated the issue is not fixed yet.
Sep 8th 11:40pm