The keyless lock just quit working after a year. Purchased at home depot, using it on...

GetHuman-tamglamc's customer service issue with Schlage Locks from December 2018

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The issue in GetHuman-tamglamc's own words
The keyless lock just quit working after a year. Purchased at home depot, using it on my rental.so i had to purchase another and would like to be reimbursed for new lock i had to buy today. The one that quit working is a FE*** V CAM *** ACC keyless touchscreen lever.The one i purchased today from home depot is a FE*** V CAM *** ACC keypad entry with key option it was ***$ i have been on hold for an hour thats just crazy ! please refund me for my purchase today. Can email you a picture of receipt from home depot purchase of new lock.
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Schlage Locks

Customer service issue
Reported by GetHuman-tamglamc
Dec 4th, 2018 - a mon ago
I have an issue with Schlage Locks too
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GetHuman-tamglamc started working on this issue
Dec 4th, 2018 7:48pm