I had a warranty claim created for * entry lock and * privacy aged bronze Accent lever...

GetHuman1656816's customer service issue with Schlage Locks from November 2018

2 views
 | 
135 similar
 | 
0 following
Help with my Schlage Locks issue
First: share to improve GetHuman1656816's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1656816's next move: talk to Schlage Locks again when they open.
Schlage Locks's call center is closed now. We will send GetHuman1656816 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1656816 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1656816's own words
I had a warranty claim created for * entry lock and * privacy aged bronze Accent lever door handle sets(F**ACC***)*I received the entry lock door lever set but did not receive the privacy door levers yet.Are they on back order or did the warranty order get lost?I lost my claim number that was given to me when I called approximately a month ago to make the claim warranty.*Thank you,*Robert Sutherland
GetHuman1656816 did not yet indicate what Schlage Locks should do to make this right.
I have an issue with Schlage Locks too
How GetHuman1656816 fixed the problem
We are waiting for GetHuman1656816 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Schlage Locks's attention and get better help faster. Tap below to get started.
Having Schlage Locks issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1656816 fixes it.
This email address isn't valid

Schlage Locks

Customer service issue
Reported by GetHuman1656816
Nov 29th, 2018 - 6 mons ago
I have an issue with Schlage Locks too
Not resolved
Seen by 2 customers so far
Similar issue to 135 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1656816 started working on this issue
Nov 29th, 2018 10:50pm