Latch sticks in lock position or stays in. Need to rotate handle to use latch.This is...
GetHuman-szeland's customer service issue with Schlage Locks from August 2018
Help with my Schlage Locks issue
The issue in GetHuman-szeland's own words
Latch sticks in lock position or stays in. Need to rotate handle to use latch.This is an andover keyed entry lock. switched out a previous door lock with a handle rotation problem with a lesser used doo. Have seven entry locks & four deadbolts all Schlage. Now have two bad locks. Schlage ***-***-**** is useless, apparently residential lifetime warranty is worthless and need to get different manufacturer
GetHuman-szeland did not yet indicate what Schlage Locks should do to make this right.
I have an issue with Schlage Locks too
How GetHuman-szeland fixed the problem
Called Schlage explained problem. The will send repar pairts
Please help with my Schlage Locks issue
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