I am a monthly customer of * fragrance per month.yesterday I received a box in the mail...

GetHuman2640852's customer service issue with ScentBird from March 2019

5 views
 | 
2513 similar
 | 
0 following
Help with my ScentBird issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get ScentBird help.
The issue in GetHuman2640852's own words
I am a monthly customer of * fragrance per month.yesterday I received a box in the mail upon opening there was a candle and an empty fragrance cardboard container. No invoice, no note. It came from Scentbird but I never ordered a candle. I only get a monthly fragrance. Please advice me why this was sent to me & what should I do with this. I never ordered a candle. I have * cases of my favorite candles in my closet I found on sale at Xmas so I stocked up. I just wAnt my monthly scent. This is my *nd attempt to contact someone at Scentbird asking for help. My name Sandra Volentine-Smith **** Tuba City Dr League City, Texas ***** *****@***.com ***-***-****
GetHuman2640852 did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman2640852 fixed the problem
We are waiting for GetHuman2640852 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ScentBird's attention and get better help faster. Tap below to get started.
Having ScentBird issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2640852 fixes it.
This email address isn't valid

ScentBird

Customer service issue
Reported by GetHuman2640852
Mar 30th, 2019 - 6 mons ago
I have an issue with ScentBird too
Fixed
Seen by 5 customers so far
Similar issue to 2513 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Password
Email address on the account
Name on the Account
Address on the Account
Timeline
GetHuman2640852 started working on this issue
Mar 30th 1:55pm
GetHuman2640852 indicated the issue is not fixed yet.
Apr 3rd 4:39pm