My name is Kara Fowler. I I'm trying to contact you about my March box. According to...

GetHuman2618505's customer service issue with ScentBird from March 2019

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The issue in GetHuman2618505's own words
My name is Kara Fowler. I I'm trying to contact you about my March box. According to one page my sign in it does not show shipped yet it still shows processing. I upgrade my box last month and only received one of the to items. So far this month nothing. I'm very concerned about spending money and not receiving my items. The very *st Box I order to forever to get here and the next one was ok. Is there some problem with something or something old on as do II am not receiving my boxes or packages with my perfumes and what not in them. My email address is *****@***.com* I have to go online to get an email address to send you this as it won't let me send you email when I'm logged in on the site. Please either send my stuff out and soon as possible or refund my money for the Box. Is very concerning that I have not received any shipping information or the package in the mail yet and have been billed for it for almost a month now.
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ScentBird

Customer service issue
Reported by GetHuman2618505
Mar 28th, 2019 - a mon ago
I have an issue with ScentBird too
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GetHuman2618505 started working on this issue
Mar 28th 7:06pm