My monthly Scentbird Fragrance arrived via USPS on *-**-**.*The outside packaging was d...
GetHuman2264626's customer service issue with ScentBird from February 2019
Help with my ScentBird issue
First: share to improve GetHuman2264626's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2264626 got the right customer help using our suggestion.
Before contacting them, items GetHuman2264626 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2264626's own words
My monthly Scentbird Fragrance arrived via USPS on *-**-**.*The outside packaging was damaged in transit and upon opening I realized the contents inside are empty and shattered glass everywhere. **I would like my order REPLACED, however, a different scent would be appreciated if doable??.. (This scent is making my nose and eyes itch*water).**(Photos taken for evidence if indicated, please advise me how to proceed).*Regards* *Lynette Schell**Contact info:*--------------------*My name: Lynette Schell*Email: L*****@***.com*Address: ***** **th DR SE,* BOTHELL, WA * *****-*****CELL PHONE: (***) ***-*******Thank you for your prompt (anticipated) response. I previously tried to contact your company and received NO response. *I REALLY would like to maintain our business*customer relationship, however, I need reassurance that I will be responded to when necessary. Thank you for understanding. *
GetHuman2264626 did not yet indicate what ScentBird should do to make this right.
I have an issue with ScentBird too
How GetHuman2264626 fixed the problem
We are waiting for GetHuman2264626 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ScentBird customer problems.