My monthly Scentbird Fragrance arrived via USPS on *-**-**.*The outside packaging was d...

GetHuman2264626's customer service issue with ScentBird from February 2019

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The issue in GetHuman2264626's own words
My monthly Scentbird Fragrance arrived via USPS on *-**-**.*The outside packaging was damaged in transit and upon opening I realized the contents inside are empty and shattered glass everywhere. **I would like my order REPLACED, however, a different scent would be appreciated if doable??.. (This scent is making my nose and eyes itch*water).**(Photos taken for evidence if indicated, please advise me how to proceed).*Regards* *Lynette Schell**Contact info:*--------------------*My name: Lynette Schell*Email: L*****@***.com*Address: ***** **th DR SE,* BOTHELL, WA * *****-*****CELL PHONE: (***) ***-*******Thank you for your prompt (anticipated) response. I previously tried to contact your company and received NO response. *I REALLY would like to maintain our business*customer relationship, however, I need reassurance that I will be responded to when necessary. Thank you for understanding. *
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ScentBird

Customer service issue
Reported by GetHuman2264626
Feb 22nd, 2019 - 8 mons ago
I have an issue with ScentBird too
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Seen by 5 customers so far
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Timeline
GetHuman2264626 started working on this issue
Feb 22nd 1:42am