I ordered the * a month plan on november seventh. A month later and my products do not...

GetHuman-neeley's customer service issue with ScentBird from December 2018

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The issue in GetHuman-neeley's own words
I ordered the * a month plan on november seventh. A month later and my products do not even have a tracking number as if they had not been sent already. I dont want you guys charge the card again for the second month and not ever get the first one. I understand things happen but you guys have been nothing but unprofessional in this. No email or insight on what's happening. Took my money for a product I can't even get an email back for.
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ScentBird

Customer service issue
Reported by GetHuman-neeley
Dec 7th, 2018 - 5 mons ago
I have an issue with ScentBird too
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Seen by 7 customers so far
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Timeline
GetHuman-neeley started working on this issue
Dec 7th, 2018 5:27pm