This is the *rd time I have emailed you guys, and I am FED UP! I was charged A MONTH AG...

GetHuman-nisrinet's customer service issue with ScentBird from November 2018

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The issue in GetHuman-nisrinet's own words

This is the *rd time I have emailed you guys, and I am FED UP! I was charged A MONTH AGO for my first order, and it has still not been shipped. It has said “processing” for a month. Because you have failed to provide me with a response or reason as to why it is taking so **** long, I DEMAND A REFUND AND I WILL NEVER BE ORDERING FROM YOU AGAIN. Your customer service is absolutely TERRIBLE. I have not received an e-mail telling me what is going on, and at this point I feel I have been scammed. I will be telling everyone I know how awful your subscription is. I have never had to deal with such incompetence and it’s ridiculous. Honestly, how difficult is it to RESPOND TO AN EMAIL with an adequate explanation?

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You guys have not took out money for my Scentbird in two or * months and I just g...I have email you guys and haven't anything from you guys You guys have charged my card multiple times while I have not ordered anything fr...I have emailed scentbird three times about this issue, and the longer I have to w...I subscribed to scentbird for the month* month subscription and get* colognes per...I had signed up for scentbird last month and hadn't received anything by this mon...I have been charged again for my Scentbird subscription when I only signed up for...I am being charge for a cancelled order.This will be the last time I email you I...I cancelled you guys months ago and you charged me even after I cancelled so I di...I would like to cancel my subscription to scentbird and you people have charged m...

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ScentBird

Customer service issue

Reported by GetHuman-nisrinet

Nov 27th, 2018 - 9 mons ago

I have an issue with ScentBird too

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Seen by 7 customers so far

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GetHuman-nisrinet started working on this issue

Nov 27th, 2018 6:29pm

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