I received my monthly envelope from scentbird however, there was nothing in it. After...

GetHuman-kyrrah's customer service issue with ScentBird from November 2018

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The issue in GetHuman-kyrrah's own words
I received my monthly envelope from scentbird however, there was nothing in it. After cutting one side of the top, I realized that one side was not properly sealed and everything appeared to have fallen out. I have tried communicating with them via the “help” page but it is all but helpful. It seems the email is being answered by computerized means or an obtuse person because they send me information about delayed shipments not missing product. I want to talk with a real person not email correspondence from an automaton.
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ScentBird

Customer service issue
Reported by GetHuman-kyrrah
Nov 16th, 2018 - a yr ago
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GetHuman-kyrrah started working on this issue
Nov 16th, 2018 2:37pm