Hello,*I was under the impression I had cancelled my subscription. My family is going t...

GetHuman-candyyyb's customer service issue with ScentBird from October 2018

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The issue in GetHuman-candyyyb's own words
Hello,*I was under the impression I had cancelled my subscription. My family is going through extreme financial hardships and I can’t afford this anymore. The money was taken out of my account this month (which I needed, by the way), which I am confused about because I no longer wish to participate in this subscription and am pretty sure I cancelled last month.*Please let me know if you are able to verify that I attempted (and thought I was successful in doing so) to cancel. I’d like to end my service and be refunded for this month, since I had no intention of furthering my subscription and am quite bothered that money was taken out of my account after unsubscribing.*Thank you,*Marissa Bart
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ScentBird

Customer service issue
Reported by GetHuman-candyyyb
Oct 11th, 2018 - a mon ago
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GetHuman-candyyyb started working on this issue
Oct 11th 8:41pm