As much as I enjoy Scentbird, contacting someone thru email is frustrating and annoying...

GetHuman1042850's customer service issue with ScentBird from August 2018

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The issue in GetHuman1042850's own words
As much as I enjoy Scentbird, contacting someone thru email is frustrating and annoying. I'm sorry, how I feel. I was sent a makeup palette I ordered by mistake. Scentbird sent me correct order. Makeup palette came anyway. Trying to request return label so I can return it. No one getting back to me and I'm not paying $**. It was not charged to my acct. I dont have a printer. I need to return product to you. Thx Anne Ferrara ***-***-****. My correct email under acct is D*****@***.com. I need email of A*****@***.com deleted
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ScentBird

Customer service issue
Reported by GetHuman1042850
Aug 27th, 2018 - 4 mons ago
I have an issue with ScentBird too
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Seen by 3 customers so far
Similar issue to 464 others
1 customer following this
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Timeline
GetHuman1042850 started working on this issue
Aug 27th 6:25pm