I would like to know why does it takes so long to receive my scent, you take out money...

GetHuman931874's customer service issue with ScentBird from July 2018

Help with my ScentBird issue
The issue in GetHuman931874's own words
I would like to know why does it takes so long to receive my scent, you take out money from my account the same time each month. But yet it will be the last days of the month I received the scent. I am getting very tired of this. It wasn't this way at first, but about * months in this started. I really am thinking about cancel my subscription with this company, the service has gotten very bad. They on time to take your money, but takes their time sending you the purchase.
GetHuman931874 did not yet indicate what ScentBird should do to make this right.
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ScentBird

Customer service issue
Reported by GetHuman931874
Jul 30th, 2018 - 9 mons ago
I have an issue with ScentBird too
Fixed
Seen by 9 customers so far
Similar issue to 309 others
0 customers following this
Items needed
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Timeline
GetHuman931874 started working on this issue
Jul 30th, 2018 7:53pm
GetHuman931874 indicated the issue is not fixed yet.
Jul 31st, 2018 12:59am
GetHuman931874 indicated the issue is not fixed yet.
Jul 31st, 2018 1:00am
GetHuman931874 indicated the issue is not fixed yet.
Aug 1st, 2018 12:12am
GetHuman931874 indicated the issue is not fixed yet.
Aug 4th, 2018 6:12am
GetHuman931874 indicated the issue is not fixed yet.
Aug 4th, 2018 6:20am