I had ordered an antenna from you guys a couple of months ago but I cannot find it in y...

GetHuman-mackdan's customer service issue with Scannermaster.com from July 2018

Help with my Scannermaster.com issue
The issue in GetHuman-mackdan's own words
I had ordered an antenna from you guys a couple of months ago but I cannot find it in your list of antennas. It is about ** inches long with a black finish and the mount (small) already secured to the antenna. There is a curly-cue part of the antenna * that begins about * inches up and ends about * inches up. It gets great railroad coverage, best I have had. I would like to get another like that. Can someone help me please? Thanks, Dana Mack
GetHuman-mackdan did not yet indicate what Scannermaster.com should do to make this right.
I have an issue with Scannermaster.com too
How GetHuman-mackdan fixed the problem
I found the original ticket the the item is: **-****** SpectrumForce Wideband Antenna with Mag Mount and BNC, only about $**.** and seems to work better with railroads. You will have to elevate it on some boxes and books and mount it on a metal plate at least **" by **" - my antenna is by the window with the top of antenna to the roof. Really gets good railroad reception. As to the car, that is very good too. I like the fact that you don't have any assembly as well, and the price is quite inexpensive.
Please help with my Scannermaster.com issue
Do you have a customer issue as well?
We can help you get Scannermaster.com's attention and get better help faster. Tap below to get started.
Having Scannermaster.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-mackdan
Jul 3rd, 2018 - a yr ago
I have an issue with Scannermaster.com too
GetHuman-mackdan shared how to fix
Seen by 6 customers so far
Similar issue to 604 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-mackdan started working on this issue
Jul 3rd, 2018 8:55pm
GetHuman-mackdan confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 9:56pm