SAS Family pooling program has been cancelled *,* years ago where they promised to intr...

GetHuman-marju's customer service issue with Scandinavian Airlines (SAS) from September 2018

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The issue in GetHuman-marju's own words
SAS Family pooling program has been cancelled *,* years ago where they promised to introduce a better and improved family program within half a year. Now we have missed our points due to expiry and no help at all from their side. Only advice from their customer service in order to collect points inside family is to transfer them which has a certain fee. This is really very unrespectful for their customers and we feel cheated !!
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Scandinavian Airlines (SAS)

Customer service issue
Reported by GetHuman-marju
Sep 27th, 2018 - 24d ago
I have an issue with Scandinavian Airlines (SAS) too
Fixed
Seen by 2 customers so far
Similar issue to 174 others
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Timeline
GetHuman-marju started working on this issue
Sep 27th 7:29pm
GetHuman-marju indicated the issue is not fixed yet.
Sep 27th 7:30pm