GetHuman820837's customer service issue with Scandinavian Airlines (SAS) from June 2018
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The issue in GetHuman820837's own words
Check-in for a flight using my confirmation * from Kayak.com. Would not recognize it and customer service is not open. ... I am trying to check in for my flight on the SAS website. I am using the booking reference given via Kayak.con and the site is not recognizing that I have a confirmation number at all. The number is **V**BEF****. Thanks.
GetHuman820837 did not yet indicate what Scandinavian Airlines (SAS) should do to make this right.
Tried calling, but office not open. Never got a confirmation via email from SAS itself.
I have an issue with Scandinavian Airlines (SAS) too
How GetHuman820837 fixed the problem
I had to check my email for the confirmation from the ticket agency instead of Kayak.com. Pretty confusing, but eventually I found the email bd got the correct confirmation number. Cheers, and good luck!
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