Can't check-in for flight online

GetHuman820837's customer service issue with Scandinavian Airlines (SAS) from June 2018

Help me with my issue
The issue in GetHuman820837's own words
Check-in for a flight using my confirmation * from Kayak.com. Would not recognize it and customer service is not open. ... I am trying to check in for my flight on the SAS website. I am using the booking reference given via Kayak.con and the site is not recognizing that I have a confirmation number at all. The number is **V**BEF****. Thanks.
GetHuman820837 did not yet indicate what Scandinavian Airlines (SAS) should do to make this right.
Tried calling, but office not open. Never got a confirmation via email from SAS itself.
I have an issue with Scandinavian Airlines (SAS) too
How GetHuman820837 fixed the problem
I had to check my email for the confirmation from the ticket agency instead of Kayak.com. Pretty confusing, but eventually I found the email bd got the correct confirmation number. Cheers, and good luck!
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Scandinavian Airlines (SAS)

SAS Website Check-in
Customer service issue
Reported by GetHuman820837
Jun 26th, 2018 - 4 mons ago
I have an issue with Scandinavian Airlines (SAS) too
Fixed
GetHuman820837 shared how to fix
Seen by 12 customers so far
Similar issue to 74 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman820837 started working on this issue
Jun 26th 1:26am
GetHuman820837 indicated the issue is not fixed yet.
Jun 26th 4:11am
GetHuman820837 indicated the issue is not fixed yet.
Jun 26th 4:13am
GetHuman820837 confirmed the issue is fixed. Hooray!
Jun 27th 11:24am