My balance of ***.** with saving star was given to someone else. I never requested a p...

GetHuman2906610's customer service issue with SavingStar from December 2019

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The issue in GetHuman2906610's own words
My balance of ***.** with saving star was given to someone else. I never requested a payout or supplied bank account information to them. I have contacted them multiple times and have never heard from saving star. I checked my account on November ** **** and it showed a *.** balance. I feel the money that manufactures gave them for my purchases has been stolen from me and saving star will not address the issue with me. I think they could at least contact me and tell me where my money went which I have asked them several times thru the website with no response. They send notice when they put money in your account but nothing when a request for the balance is made. This would have alerted me. The took the balance on the **th of November and I contacted them about it on the **th of November when I saw it was gone and they have not responded, if the sent the funds why won’t they tell me the bank it wa sent to. I earned this ***.** over several years in small amounts.

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SavingStar

Customer service issue
Reported by GetHuman2906610
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 55 others
0 customers following this

Timeline

GetHuman2906610 started working on this issue
Dec 18th, 2019 9:50pm

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