I have a Sanyo TV *model number: DP******serial number: B***************My TV has no Op...

GetHuman1521864's customer service issue with Sanyo from November 2018

3 views
 | 
419 similar
 | 
0 following
Help with my Sanyo issue
Next: our robot will wait on hold for GetHuman1521864 to get a Sanyo rep on the line!
Always use the GetHuman Phone tocall Sanyo. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1521864's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (3 mons ago)
First: share to improve GetHuman1521864's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1521864 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1521864's own words
I have a Sanyo TV *model number: DP******serial number: B***************My TV has no Optical out or audio out I had a lady from Sanyo customer service tell me the only way to hook up my sound bar so my TV comes through the bar and the woofer was to buy a converter box that is HDMI in to Optical out which I purchased... I believe I wasted my money because I'm running off of an antenna and not through HDMI because I don't have cable wondering if she was correct or if there's something else I need to buy an order hook up my soundbar to get the TV audio to come through it , I haven't tried it yet because I'm not using any HDMI ports if you could please help me out on what I need to buy if I didn't purchase the correct item I would appreciate it thank you for your help
GetHuman1521864 did not yet indicate what Sanyo should do to make this right.
I have an issue with Sanyo too
How GetHuman1521864 fixed the problem
We are waiting for GetHuman1521864 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sanyo's attention and get better help faster. Tap below to get started.
Having Sanyo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sanyo email you?
This email address isn't valid
Follow this issue
See how GetHuman1521864 fixes it.
This email address isn't valid

Sanyo

Customer service issue
Reported by GetHuman1521864
Nov 8th, 2018 - 3 mons ago
I have an issue with Sanyo too
Not resolved
Seen by 3 customers so far
Similar issue to 419 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1521864 started working on this issue
Nov 8th, 2018 4:30am