I was told by Walter at the Office of the President that **. my account will remain in...

GetHuman3999186's Complaint issue with Santander USA from November 2019

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The issue in GetHuman3999186's own words
I was told by Walter at the Office of the President that **. my account will remain in the Executive Office**. there would be no order of repossession on my vehicle**. I would be able to get assistance after the second payment to defer and help account status**this morning my car was almost repossessed, I've been given the run around since * am this morning, been spoken to in a degrading and disrespectful manner, avoided by the senior level management and no one has been able to resolve this issue**I want my agreement made and guaranteed by Walter to be upheld.*That is the only acceptable resolution at this point

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Santander USA

Complaint issue
Reported by GetHuman3999186
Nov 26th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman3999186 started working on this issue
Nov 26th, 2019 8:25pm