We have no account with Santander Bank but suspect someone uses our company name and ha...

GetHuman-kymyiu's customer service issue with Santander (UK) from December 2019

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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-kymyiu's own words
We have no account with Santander Bank but suspect someone uses our company name and has opened a bank account with your bank in Spain. Our customer wrongly sent the money to that bank account and has since reported to the local Police in Korea. We want to email Santander Bank in Spain to alert them about this account using our name. Please let me have email address of the Security Department of Santander Bank in Spain.

GetHuman-kymyiu did not yet indicate what Santander (UK) should do to make this right.

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Santander (UK)

Customer service issue
Reported by GetHuman-kymyiu
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 61 others
0 customers following this

Timeline

GetHuman-kymyiu started working on this issue
Dec 13th, 2019 7:01am
GetHuman-kymyiu indicated the issue is not fixed yet.
Dec 16th, 2019 3:10am

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