My **year old son is a Santander account holder. He has a form of Autism and limited ab...

GetHuman-diylenny's customer service issue with Santander (UK) from March 2019

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The issue in GetHuman-diylenny's own words
My **year old son is a Santander account holder. He has a form of Autism and limited ability to cope with many things including financial matters. He is attempting to be independent. Santander are continuously penalizing him for minor transgressions to the extent that he has no money to live on. He phones me regularly in tears.*I want Santander to know of his condition and take a less aggressive stance.*I do not know his account details but his name is Patrick Michael Elliott dob ** ** **** , he lives at ** Cypress Court . Croydon Rd Caterham Surrey. Cr**fd*I am currently applying to look after his affairs.*Thank you for your attention.**Leonard Elliott*.
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Santander (UK)

Customer service issue
Reported by GetHuman-diylenny
Mar 29th, 2019 - 6 mons ago
I have an issue with Santander (UK) too
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Seen by 6 customers so far
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-diylenny started working on this issue
Mar 29th 2:16pm
GetHuman-diylenny indicated the issue is not fixed yet.
Mar 31st 5:57pm
GetHuman-diylenny indicated the issue is not fixed yet.
Apr 1st 2:44pm
GetHuman-diylenny indicated the issue is not fixed yet.
Apr 2nd 11:16pm