I reported a fraud to Santander reference ******* face to face with Holley at your mark...

GetHuman-jmwapr's customer service issue with Santander (UK) from August 2018

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The issue in GetHuman-jmwapr's own words
I reported a fraud to Santander reference ******* face to face with Holley at your market st branch derby I then discussed my case with your HO who was going to send the info to an investigator*Someone phoned today to say the case was infact a scam and was going to see if the bank west east in usa held my monies***I requested her to let me know the name and address of the investigator as I had print outs of numerous e.mails and text messages of various discussions charges requested and paid by me during the fraud*scam She refused to divulge this information This has left me furious and frustrated as someone needs to see all the evidence as without this nobody can make a proper decision So where can I send This thanks John Wardlaw .
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Santander (UK)

Customer service issue
Reported by GetHuman-jmwapr
Aug 9th, 2018 - a yr ago
I have an issue with Santander (UK) too
Fixed
Seen by 6 customers so far
Similar issue to 22 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-jmwapr started working on this issue
Aug 9th, 2018 2:04pm
GetHuman-jmwapr indicated the issue is not fixed yet.
Aug 9th, 2018 3:22pm
GetHuman-jmwapr indicated the issue is not fixed yet.
Aug 9th, 2018 3:56pm
GetHuman-jmwapr confirmed the issue is fixed. Hooray!
Aug 10th, 2018 3:23pm