I recently purchased some letter credits. I bought * on ********, then again I bought...

GetHuman1650462's customer service issue with Sandbox.com from November 2018

44 similar
0 following
Help with my Sandbox.com issue
First: share to improve GetHuman1650462's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1650462's next move: call Sandbox.com.
The best way to get your problem resolved is to tap the button below to start calling Sandbox.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1650462 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1650462's own words
I recently purchased some letter credits. I bought * on ********, then again I bought * on ******** during the Thanksgiving sales. I only sent * letters via Sandboxx to my recruit. Yesterday I tried to open the app but somehow it logged me out and I didn't remember my password so I reset it. The password reset just fine but when I logged back in, my whole profile was cleared out. It showed no history of the * letters I sent, my recruit's information, or my remaining letter credits. I wanted to send a letter so please get back to me as soon as possible. Thank you.
GetHuman1650462 did not yet indicate what Sandbox.com should do to make this right.
I have an issue with Sandbox.com too
How GetHuman1650462 fixed the problem
We are waiting for GetHuman1650462 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sandbox.com's attention and get better help faster. Tap below to get started.
Having Sandbox.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1650462 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1650462
Nov 29th, 2018 - 9 mons ago
I have an issue with Sandbox.com too
Not resolved
Seen by 9 customers so far
Similar issue to 44 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1650462 started working on this issue
Nov 29th, 2018 1:49am