We're guiding and following up with this Samsung customer.
Promotional offer has not been received
customer service issue
Reported by GetHuman290833
Dec 7th, 2017 - 2 mons ago
First: items GetHuman290833 may need along the way
Order number (if applicable)
Phone number on account
Unfortunately, we don't know GetHuman290833's next move.
At this time, we haven't been able to find an effective way to address Samsung issues like this. Our research team has already been notified, and we will reach out to GetHuman290833 if we find a good way to resolve the problem in the next week.