I am a long time customer of US Cellular & I purchased a used A** at US Cellular on Jun...

GetHuman5902223's Device Support issue with Samsung from March 2021

Help with my Samsung issue
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Order number (if applicable), Billing address, Phone number on account, and Email address
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5902223's own words
I am a long time customer of US Cellular & I purchased a used A** at US Cellular on June ** ****. I was told it would have a manufacturers warranty of * year. For a couple months now, if it gets cold it just stops working. This is a problem as I have a business and need associates to be able to contact me. Can you please tell me how I can get this problem resolved without being without a phone? Thank you. *Sandy R Studer**** ***th St*Wesley IA ***********@***.com

GetHuman5902223 did not yet indicate what Samsung should do to make this right.

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Samsung

Device Support issue
Reported by GetHuman5902223
Mar 30th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2220 others
0 customers following this

Timeline

GetHuman5902223 started working on this issue
Mar 30th 12:02am