You people have the worse Customer Service I have ever encountered!!!! I have been with...

GetHuman5312718's customer service issue with Samsung from September 2020

Help with my Samsung issue
The issue in GetHuman5312718's own words
You people have the worse Customer Service I have ever encountered!!!! I have been with without my dispenser on my refrigerator since *******. My name is Joseph J Kendro and I live at ***** Kings Pond Drive, Providence Forge, VA ***** Ph ************. First of all it took forever to get a serviceman out here and now he told my wife he couldn't find the problem and has to order a whole new left hand main door with the dispenser on it. I am so pissed right now, I want a new refrigerator with a **** working dispenser and I want my warranty on this stupid thing extended due to your negligence. I also want the head of your Customer Service Unit to see what kind of so-called service you provide. I'm done waiting, do you understand??? This is pathetic Customer Service!!!!

GetHuman5312718 did not yet indicate what Samsung should do to make this right.

How GetHuman5312718 fixed the problem
I don't want you, do you understand? Take me off of this ******** setup!!!!
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Samsung

Customer service issue
Reported by GetHuman5312718
Sep 29th, 2020 - 2 years ago
Fixed
GetHuman5312718 shared how to fix
Seen by 17 customers so far
Similar issue to 1919 others
0 customers following this
Items needed
Order number (if applicable)
Billing address
Phone number on account
Email address

Timeline

GetHuman5312718 started working on this issue
Sep 29th, 2020 3:20pm
GetHuman5312718 confirmed the issue is fixed. Hooray!
Sep 29th, 2020 3:26pm

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