Samsung Smart TV UHD*Samsung TV Plus **set up a new **" TV a few days ago.. plays won...

GetHuman5254714's Device Support issue with Samsung from September 2020

Help with my Samsung issue
First: share to improve GetHuman5254714's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5254714 may need:
Order number (if applicable), Billing address, Phone number on account, and Email address
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5254714's own words
Samsung Smart TV UHD*Samsung TV Plus **set up a new **" TV a few days ago.. plays wonderful. I have a soundbar via Optical attachment wire.*no problem with cable TV viewing...**However Samsung TV Plus plays great picture but NO sound. *Can you give me a couple of things to try to correct this problem...?

GetHuman5254714 did not yet indicate what Samsung should do to make this right.

How GetHuman5254714 fixed the problem

We are waiting for GetHuman5254714 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Samsung's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Samsung issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Samsung

Device Support issue
Reported by GetHuman5254714
Sep 11th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1961 others
0 customers following this

Timeline

GetHuman5254714 started working on this issue
Sep 11th, 2020 7:41pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies