I have an oven range from Samsung that is broken. I’ve had an open ticket since July...

GetHuman2795361's customer service issue with Samsung from September 2020

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The issue in GetHuman2795361's own words
I have an oven range from Samsung that is broken. I’ve had an open ticket since July **nd trying to process a refund. I need to know where to send my purchase receipt to. The chat is so unhelpful. Oven serial number is *G***DDM******Z*Make a note of the chat Id: *******e-****-***f-*e**-*c*a***db***

GetHuman2795361 did not yet indicate what Samsung should do to make this right.

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Samsung

Customer service issue
Reported by GetHuman2795361
Sep 8th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1951 others
0 customers following this

Timeline

GetHuman2795361 started working on this issue
Sep 8th, 2020 8:53pm

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