Samsung S* after recent OS Update continually receiving pop-up message: ATTENTION Powe...

GetHuman4612316's customer service issue with Samsung from August 2020

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The issue in GetHuman4612316's own words
Samsung S* after recent OS Update continually receiving pop-up message: ATTENTION Power off your device, insert the service provider UICC that came with the device, then power on the device OK I have been to T-Mobile store twice, and to T-Mobile Geniuses twice, the upshot of this latter was they sent me a new SIM, which had no effect on the error. I then (very reluctantly, and against my better judgement) did a "Factory Reset," which has had no salutary effect whatsoever. So, what I have now is a naked phone on which I must reinstall all my apps, and still the pop-up. This pop-up occurs every **-** seconds for a time, then is quiescent, then cycles through again. This is supremely irksome, most especially as I have had the phone just over a year... Help!!!!

GetHuman4612316 did not yet indicate what Samsung should do to make this right.

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Customer service issue
Reported by GetHuman4612316
Aug 26th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1879 others
0 customers following this


GetHuman4612316 started working on this issue
Aug 26th, 2020 4:17pm