MY samsung tv in warranty died. I am supposed to get a new tv, but all I get from sams...

GetHuman4539120's Refund a Charge issue with Samsung from March 2020

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The issue in GetHuman4539120's own words
Get a replacement TV. ... MY samsung tv in warranty died. I am supposed to get a new tv, but all I get from samsung is run around. My ticket number is **********. Samsung refused to give me the telephone number of your Exchange and Refund Dept. Your service on this issue is awful!
I cannoit get a hold of anyone at Samsung who can help.
I want my replacement TV.
I have called every Samsung telephone number I can find. Either no one answers or no one can help.
How GetHuman4539120 fixed the problem

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Samsung

Samsung **" TV
Refund a Charge issue
Reported by GetHuman4539120
Mar 27th, 2020 - 10 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 1382 others
0 customers following this

Timeline

GetHuman4539120 started working on this issue
Mar 27th, 2020 8:15pm
GetHuman4539120 indicated the issue is not fixed yet.
Mar 28th, 2020 2:01am
GetHuman4539120 indicated the issue is not fixed yet.
Mar 28th, 2020 9:36pm
GetHuman4539120 indicated the issue is not fixed yet.
Mar 28th, 2020 9:37pm
GetHuman4539120 indicated the issue is not fixed yet.
Mar 28th, 2020 9:43pm
GetHuman4539120 indicated the issue is not fixed yet.
Mar 30th, 2020 8:30pm
GetHuman4539120 indicated the issue is not fixed yet.
Mar 30th, 2020 8:35pm

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