I bought a refurbished galaxy note * from boost. Upon receiving the phone I plugged it...

GetHuman4438499's Device Support issue with Samsung from March 2020

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The issue in GetHuman4438499's own words
I bought a refurbished galaxy note * from boost. Upon receiving the phone I plugged it in and the error message of moisture in the charger port. I let the phone sit for about ** minutes and tried again and it started charging. * days later it did the same thing. I waited a little bit and plugged it up again and it started charging. Today I plugged up the device and I get the same error message except this time it will not charge at all. I have tried a different factory charger for the same exact phone as I purchased * refurbished galaxy note *'s on the same day from boost. I've spoke with Boost and they told me to contact you.

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Samsung

Device Support issue
Reported by GetHuman4438499
Mar 9th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 1358 others
0 customers following this

Timeline

GetHuman4438499 started working on this issue
Mar 9th, 2020 12:29am